The Office of Student Conduct and Conflict Resolution (SCCR) provides Conflict Resolution services to students in order to aid them in effective conflict resolution processes and develop students’ abilities to handle conflict effectively. The Conflict Resolution services provide students an avenue to address and resolve interpersonal conflicts which may include but is not limited to conflicts between members of a student organization, roommates, students within a class or study group, faculty/staff and students, and friends.

SERVICES

Students can utilize the Student Conduct and Conflict Resolution Services by contacting the office at (352) 392-1261 ex. 207 or by visiting the Office of Student Conduct and Conflict Resolution located within the Dean of Students Office (202 Peabody Hall).

Here is a comprehensive list of various services available to students:

Conflict Coaching

Students seek counsel and guidance from SCCR in order to engage a conflict more effectively/independently.

Facilitated Dialogue

Students access SCCR to coordinate having a third party (mediator) facilitate a structured session aimed at resolving a conflict and/or constructing a go-forward or future plan for the parties involved. The parties are in control of any agreement reached or decision made, though depending on the circumstances, SCCR may have to give final approval and/or monitor the proposed terms of an agreement. The facilitators for Conflict Resolution services are the SCCR staff, University of Florida law school students, or other community members where appropriate.

Mediation

Students access SCCR to serve as a third party to coordinate a structured session aimed at resolving a conflict and/or constructing a go-forward or future story for the parties involved.

Restorative Justice Practices

Through a diversion program or as an addition to adjudication, SCCR provides space and facilitation for students taking ownership for harmful behavior and parties affected by the behavior to jointly repair harm. The process involves several meetings and an approximately 2-hour Restorative Justice session.

SOURCE: Giacomini, N. G. & Schrage, J. M. (2009, February). And justice for all: The new model for transforming student conduct administration through a spectrum of resolution process informed by social justice theory. Presentation presented at the annual conference for Association for Student Judicial Affairs, Clearwater Beach, FL.

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